This is literally incredible. I have never before in my life written a company (overnight no less), and had 2 responses and a tracking number within 6 hours. Not even close. I’m gonna 5 star review the shit outta you guys. Absolutely amazing. – Robert B.

I have to say, this is the fastest , best customer service response I have ever received.  – Joe M.

Oh my God are you guys serious!!? Fantastic customer service!!! – Ryan H.

Y’all are awesome!!!! I called the other day with a question and it was answered quickly and the woman I spoke with so nice and informative. Great customer service!!! Then I sent an email late last night with a question about my order I placed last night and got the response today. Great customer service again!!! Y’all are awesome!!! …and your Pulsefire flamethrower is soooo much fun, safe, and a quality piece of hardware!!! – Ronald H.

Thank you very much for going above and beyond even when it is not your fault. This just goes to show the type of company you guys are and the level of customer service you provide as well as how much you care about your customers safety. – Davis T.

I work in customer service and I know the importance quality service has for small businesses. Because of your professionalism and courtesy, Exothermic Technologies will have my flamethrower business until I die. Granted, I don’t expect to need many flamethrowers in life, but whatever. – Sam S.