We hate waiting for things to arrive. That’s why we do our best to get every order out ASAP. However, we currently have a limited staff, so everything ordered today is guaranteed to go out the next business day at the latest.
Shipping is calculated at checkout. Once you enter your location, you’ll be able to see live rates, and choose faster shipping if desired. We ship directly from our facility in Fort Pierce, FL.
Tracking information will be sent via e-mail immediately upon shipment. Sometimes we get caught in your spam folder. Send us an e-mail if you can’t find it and we’ll figure it out.
Mistakes / Changes
Once an order is placed, we quickly get to work on picking, packaging, and creating the shipping label. Call us at 772-204-0700 immediately if you need to make a change or cancel an order and we’ll make it happen.
Returns / Refunds
Contact us immediately at 772-204-0700 if you placed an order that has not yet shipped that requires cancellation. Aside from special circumstances subject to approval, all shipped orders are considered final. Keeps things simple.
Our products are built to last and protected by our extensive warranty. We stand behind what we make, and will take care of any issues you may encounter. We appreciate your understanding.
US Addresses Only
We only ship to United States addresses at this time. We will ensure delivery to any US address where the product is not prohibited. If you use an export service with a US address, all transportation risk from that point forward is yours.
If you require faster shipping for any item, simply choose an expedited option at checkout and it will be used.
Out of Stock Items
We will never sell you a product unless it’s ready to ship.
If an item is out of stock, it will be described as such, and will not be able to be purchased. If you place an order and we discover an inventory mistake, we will immediately notify you of the date the product will return (if known), and refund your payment.
If the restock date is less than a few days from your order date, we can keep your order in queue if you desire rather than a refund/re-order situation.