Shipping Restrictions

CALIFORNIA

Flamethrowers cannot be shipped to California unless you hold a permit (Health and Saf. Code § 12755). However, a California compliant model (LRT only) for those without a permit is available, equipped with a short-range nozzle.

HAWAII

We cannot ship lithium batteries to Hawaii at this time, aside from the one pre-installed in the product, plus one spare battery in the same box as the product. Orders containing more than one spare battery will be edited and partially refunded to remain within the constraints of shipping regulations.

MARYLAND

Flamethrowers cannot be shipped to Maryland. CR § 4-501 specifically lists flamethrowers as part of the state’s prohibited destructive devices.

MICHIGAN

Flamethrowers cannot be shipped to addresses within the city of Warren due to a local ordinance.

CALIFORNIA

The standard Pulsefire LRT cannot be shipped to California unless you hold a permit (Health and Saf. Code § 12755). A California compliant model for those without a permit is available here.

HAWAII

We cannot ship lithium batteries to Hawaii at this time, aside from the battery pre-installed in the product, plus one spare battery in the same box as the product. Contact us if you would like to add this one spare additional battery to your order and we will manually enter the order for you. Batteries have a lot of unique rules.

MARYLAND

Flamethrowers cannot be shipped to Maryland. CR § 4-501 specifically lists flamethrowers as part of the state’s prohibited destructive devices.

MICHIGAN

Flamethrowers cannot be shipped to addresses within the city of Warren due to a local ordinance.

Illustrated map indicating states where flamethrowers are legal.

Shipping Address

We guarantee delivery to any US address where the product is not prohibited. It is your responsibility to maintain a secure delivery location.

PO Boxes can only be used if you select a USPS shipping method.

If you use an export service with a US mailing address, all transportation risk from that point forward is yours.

Shipping Costs

Shipping is calculated at checkout. Once you enter your shipping address, you’ll be able to see live rates straight from our UPS and USPS accounts.

You pay what we pay, and we get the best rates they offer based on our shipping volume.

Shipping Process

Immediately after placing an order, you’ll receive a confirmation email. If you don’t see it, it’s in your spam folder, or you may have made a typo when entering your email.

Orders usually go out same-day M-F if received before 3 PM Eastern time. Everything is shipped by the next business day at the very latest. Tracking information will be sent via email at the time of shipment.

Order Changes / Cancellation

Once an order is placed, we quickly get to work on picking, packing, and labeling. Call us at 772-204-0700 immediately if you need to make a change or cancel an order that has not yet shipped and we’ll do what we can to make it happen.

Returns / Refunds

Contact us immediately at 772-204-0700 if you placed an order that has not yet shipped that requires cancellation. Aside from special circumstances subject to approval, all shipped orders are considered final. Keeps things simple.

Our products are built to last and protected by our extensive warranty. We stand behind what we make, and will take care of any issues you may encounter. We appreciate your understanding.